Privacy Policy
Godeza - Privacy Policy
Last updated : January 2026
GODEZA Jewellery is committed to protecting your privacy and handling personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data.
1. Information We Collect
We may collect and process the following information:
- Name and surname
- Email address and telephone number
- Delivery or billing address (where applicable)
- Correspondence and enquiry details
- Information required for valuations, orders, or aftercare services
2. How Information Is Collected
Personal information may be collected through:
- Website contact or enquiry forms
- Email, telephone, WhatsApp, or written correspondence
- In-person consultations
- Voluntary submissions by clients
3. Purpose of Data Collection
We collect personal information for the purpose of:
- Responding to enquiries
- Providing bespoke jewellery services
- Processing orders and payments
- Arranging deliveries, collections, or valuations
- Providing aftercare, servicing, and client support
- Legal, accounting, or regulatory compliance
4. Data Sharing & Third Parties
Personal information may be shared with trusted third parties only where necessary, including:
- Couriers and delivery services
- Payment processors
- Assay offices, laboratories, or specialists (e.g. gemstone grading or metal testing).
We do not sell, rent, or trade personal information.
5. Data Storage & Security
We take reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, or disclosure.
Data is retained only for as long as necessary to fulfil its purpose or as required by law.
6. Cookies & Website Analytics
This website may use cookies or analytics tools to improve functionality and user experience. Cookies do not collect personally identifiable information unless voluntarily provided.
Users may adjust browser settings to disable cookies if preferred.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of inaccurate data
- Withdraw consent where processing is based on consent
- Object to processing where legally permitted
Requests may be submitted in writing using the contact details below.
8. Governing Law
This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act (POPIA), where applicable.
9. Amendments
GODEZA Jewellery reserves the right to amend this Privacy Policy at any time. Updates will be published on this website.
For privacy-related enquiries or requests, please contact:
GODEZA Jewellery
